Last Updated: 10/26/2024

Welcome to Lunar Fitness & Wellness. By accessing or using our website, services, and programs, you agree to be bound by these Terms of Service and Conditions (“Terms”). Please read these Terms carefully. If you do not agree with any part, please do not use our services.

1. Acceptance of TermsBy accessing or using any part of the Lunar Fitness & Wellness website or services, including personal training, massage therapy, and wellness programs, you agree to comply with these Terms. If you are under 18 years old, you must have the consent of a parent or legal guardian to use our services.

2. Services Provided

Personal Training & Wellness Programs: Certified trainers provide these programs. It is your responsibility to ensure you are fit to engage in any fitness regimen, and we recommend consulting with a healthcare professional beforehand.Massage Therapy: Kentucky licensed massage therapists provide all massage services. You are required to inform the therapist of any health conditions or concerns before treatment.Scheduling: All services are provided by appointment only, and you are expected to arrive at least 10 minutes prior to your scheduled session.

3. Health Disclaimer and Safety

You are responsible for disclosing any relevant medical conditions, injuries, or limitations that could affect your ability to participate in our programs or services.You understand and accept that participating in any fitness or wellness program carries inherent risks, including injury, and you voluntarily assume full responsibility for your participation.Lunar Fitness & Wellness is not responsible for any harm resulting from undisclosed medical conditions or misuse of our services.

4. Payment Terms and Cancellation Policy

Payment: A 50% deposit is due upon booking for massage services, with remainder of balance due upon completion of sessions; full payment is due prior to the sessions scheduled date for all personal training services, unless otherwise stated or agreed upon between all involved parties. We accept major credit cards, debit cards, and other payment methods as stated on our website.Late Arrival: Clients should arrive on time for scheduled sessions, if arrival is more than 10 minutes after the start time of any scheduled session, trainer/massage therapists reserves the right to either: A.) Utilize the remaining time of the scheduled session, less the late arrival time.B.) Session will be canceled.Cancellation: Cancellations must be made at least 24 hours before the scheduled appointment. Failure to cancel within this timeframe will result in a full charge for personal training sessions and 50% of session fee for all massage services (deposit paid at the time of booking).No-Show: Failure to show up for any scheduled session, without prior notification, will result in a full charge for the session. Failure to remit payment for cancel-charged services will bar you from booking future sessions until your remaining balance is paid in full. Excused Cancellations: Cancellations due to an emergency or illness will be excused at the service provider’s discretion, on a case by case basis. Any sessions deemed excused, may be rescheduled within 30 days of the originally scheduled session, or at the service provider’s first available opening. Refund Policy: There are no refunds for services that have already been provided. Prepaid packages and sessions are non-refundable, but can be transferred to another person with prior written approval. You may be eligible for a refund if you have a doctor’s order preventing you from physical activity, or if you have extenuating circumstances which prevent you from completing the purchased services (i.e. military deployment).Session Expiration: Unused sessions expire 120 days after the original date of purchase.

5. Conduct and Behavior

You agree to use our website and services in a lawful and respectful manner. Disrespectful, abusive, or inappropriate behavior toward staff or other clients will not be tolerated and may result in the termination of services without a refund.Any attempt to damage or interfere with the operation of our services or website will result in legal action.

6. Intellectual Property RightsAll content on the Lunar Fitness & Wellness website, including but not limited to text, graphics, images, and logos, is the property of Lunar Fitness & Wellness and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without express written consent from us.

7. Limitation of Liability

Lunar Fitness & Wellness shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of our services. You agree to release and hold harmless Lunar Fitness & Wellness, its employees, and affiliates from any claims or liabilities arising from participation in our programs or use of our website.Results from fitness and wellness programs may vary. We do not guarantee any specific outcomes.

8. Third-Party Links and Resources Our website may contain links to third-party websites or resources that are not controlled or owned by Lunar Fitness & Wellness. We are not responsible for the content or services provided by these external websites and encourage you to review their terms and policies.

9. Termination of Services We reserve the right to terminate or suspend your access to our website or services at any time, with or without notice, for violations of these Terms or for any other reason.

10. Privacy Policy Your personal information will be treated in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your information as outlined in that policy.

11. Governing Law These Terms shall be governed by and construed in accordance with the laws of the state of Kentucky, without regard to conflict of law principles.

12. Arbitration ClauseAny disputes, claims, or controversies arising out of or relating to these Terms of Service and Conditions, your use of the Lunar Fitness & Wellness website or services, or any relationship between you and Lunar Fitness & Wellness shall be resolved exclusively through binding arbitration rather than in court. This arbitration will be conducted on an individual basis in accordance with the rules of the American Arbitration Association ("AAA") in effect at the time, and judgment on the arbitration award may be entered into any court with appropriate jurisdiction.

Key Terms:

Individual Basis: All disputes shall be resolved individually and not as part of a class, collective, or representative action.

Arbitration Location: The arbitration shall be conducted in the state of Kentucky, unless otherwise agreed by both parties.

Governing Law: The arbitration will be governed by the Federal Arbitration Act and applicable federal law, with Kentucky state law applying to the extent not preempted by federal law.

You agree that any claim brought under this clause shall be initiated within one year after the cause of action arises, or it will be permanently barred.

This Arbitration Clause is intended to be interpreted broadly and shall survive the termination of these Terms. If any portion of this clause is found unenforceable, the remaining portions shall still apply.

12. Modifications to Terms Lunar Fitness & Wellness reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website, and your continued use of the services indicates acceptance of the revised Terms.

13. Contact Us For any questions or concerns regarding these Terms of Service and Conditions, please contact us at

[email protected], by phone 859-359-2005, or visit us at our physical location: 830 Eastern Bypass, Suite E-9, Richmond, Kentucky 40475.

By using the Lunar Fitness & Wellness website or services, you acknowledge that you have read, understood, and agree to these Terms of Service and Conditions.